(509) 662-2121
Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

Free Vehicle
Pick Up and Delivery

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5

My car is in the shop...never a fun time for anyone. I am so grateful for Jose who works on my car, and for Blaine, my Go To who always comes through and is so helpful! They are very professional and hard workers! Between the two of them, they were able to come up with a solution needed, without crippling my bank account and I am so thankful!!! I appreciate you BOTH!!!! Thank you!!!!!

Having to take your car into the shop is stressful enough, Paula, so it's always our goal to be as efficient and thorough as possible with your repairs! It's so great to hear that you enjoyed working with our team -- we'll be sure to pass your support on to Jose and Blaine. We're always happy to help, so feel free to reach out if there's anything else you need. -Sincerely, The Team at Global Car Care

- Global Car Care
5

Just want to say thank you to Brian from Global for ALWAYS checking with me every couple of months to see how all is going and if everything ok with my vehicle! As a single mom with 2 boys and busy schedule, I sometimes forget to call something in, OR leave myself to last and i never get it done! I took care of 3 items today, all because Brian checked on me and Scott scheduled me in! So much time saved! Love the quality service. EVERY time I go in, i feel like i am treated like the only customer there at that time and i enjoy visiting with staff!

5

Thank you Global Car Care team for helping us get back on the road (far from home) so quickly! You exceeded our expectations! Wonderful communication. Smooth operation.

5

Great service, these guys know their stuff & are great at explaining repairs & services needed

We're always happy to take some time to explain everything thoroughly, C! It's great to hear that you had an awesome experience with us -- feel free to reach out if there's anything else we can do to help. -Sincerely, The Team at Global Car Care

- Global Car Care
5

Excellent place for variety of cars. Great alternative to dealer shops!

We always want to provide our customers with a variety of options, Mike, so it's great to hear that you enjoyed our selection. Thanks for taking some time to share your support -- we'll be around whenever you need anything else. -Sincerely, The Team at Global Car Care

- Global Car Care
5

I bring my vehicles down from Chelan. Global car care has been maintaining my limo fleet (10 limousines) for over 10 years I trust no one else to maintain my business and they are top notch in every way. No job is too big or too small for Brian and his entire staff. Thank you.

1

Brian Thorpe is the most unprofessional business owner in the valley I have encountered in a long time. He thinks it's acceptable to blow up at a paying customer on the phone who has spent thousands with his shop this year only to have constant problems every time they say a car is ready to pick up. I live past Leavenworth, it's almost 2 hours round trip for me to get to the shop, so when I show up to find the vehicle not drive able or with a check engine light as soon as its started in the lot, I've just wasted time and gas for nothing. This has happened several times this year, once a car had to be towed back 30 min after leaving the shop. I have tried calling ahead to have the triple check a vehicle is ready to go, just to get there with a problem. They do not diagnose issues properly the first time but will gladly charge you for wasting the customer's time. My parents have been long time customers of Brian, and it's a shame to see this kind of service from a local business. We will never take a vehicle to global again, and I will be contacting the better business Bureau

Thomas, we appreciate you reaching out to us with your concerns regarding your experiences at our shop -- we can assure you that we take situations like this very seriously. We want to thank you for making the trip to work with us, and we sincerely apologize for the problems you've noticed after leaving. Efficient, friendly communication is always our goal, but it's clear that we dropped the ball this time. Please feel free to give us a call at (509) 662-2121 so we can sort this situation out further. While we completely understand your frustrations, we hope to have the chance to provide you with the kind of service you deserve in the future. -Sincerely, The Team at Global Car Care

- Global Car Care
5

I have been taking our cars to Global for ten years without interruption. They always provide great service, workmanship, and friendliness; in fact, it seems like family. They go out of their way to make things right, and their prices are very reasonable in comparison to others. Why go anywhere else?

5

Great experiences with my Mercedes (Even though a Mercedes is difficult at times to work on as it is a foreign car) at this location here in Wenatchee, the staff is professional and detailed, despite forgetting my 20 percent coupon they were gracious enough to give me the discount any way. They have been very timely from start to finish.

5

Global care care is the best! It can be hard to find a mechanic that you can trust. Brian's team at Global car care, help me out when I need any work done on my vehicle. Honest and trustworthy mechanics! I recommend to all my friends and family!

We don't take your trust for granted either, Laura. Thank you for taking the time to leave this review and for recommending our team and services to others. We'll always be here when you need a hand! -The Team at Global Car Care

- Global Car Care