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Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

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5

Best car place ever would highly recommend them***** .Five stars all day long

5

WE HAVE BEEN CUSTOMERS FOR MANY YEARS . WE MUST BE VERY SATISFIED, BECAUSE WE KEEP COMEING BACK. THE PEOPLE AND THE SERVICE ARE EXCELLENT ! THANKS FOLKS YOU ARE APPRICIATED !!

5

I have heard about this but it has never happened to me, until this week. I have a 2009 Subaru Forester with 175K miles . One of the reasons it continues to drive like a dream is Global Car Care. Their diagnosis, skill, and great products help them care for my car as if it were their own. Last Monday I brought my car into Global for and oil change and a thorough “once over” since I have not been able to drive it for 2 years due to heath reasons. Afterwards they told me that my front shocks were leaking and needed to be replaced, which includes a wheel alignment as well. So I scheduled an appointment to have that done. This is where it gets interesting... My next stop was the Subaru dealership in town to have some recall work done. After they were done they gave me an evaluation of my car which told me all was good except an engine oil leak due to worn out gaskets. (NOTE: They made no mention of my front shocks). I then asked how much that would cost. They said over $2,500 since they would have to pull the engine out replace all gaskets, belts, hoses, and spark plugs. So I called Global. They said their were no oil leaks , just the front shocks needed attention. So since I have good reason to trust Global and not the dealership's evaluation, I ignored their very expensive warning. The next day a salesman from the Subaru dealership called me and offers to buy my car. He doesn't give me a price, but wants me to bring it in. (in hopes that I'll trade it in for a new car). To summarize: I'm not interested in games and manipulation and will only use the dealership for recall work. NOTE: I do work for auto repair shops nationwide and know that the work done at independent auto repair shops maintains the dealer warranty (Magnusen-Moss Act* of 1975) often at better quality for much less money. That said, buyer beware. * According to the Magnusen-Moss Act of 1975, you may take your car to any repair shop you trust! Federal law says new car dealers can't deny you warranty service because your other routine scheduled maintenance was performed at your trusted independent repair shop.

5

Scott was very helpful taking care of us and our vehicle, everything went as promised. Will be back, thank you

5

When I called to make an appointment they could get me in the next day. I didn't have to wait. The waiting area is clean and comfy. My car was serviced really quick and came out freshly washed...it really needed it!!!

We want to help you get back on the road, Gayle, so we're always happy to get you in the schedule as quickly as possible. Glad you enjoyed your service -- a fresh wash really makes a big difference! Thanks for your support, and feel free to reach out if there's anything else you need. -Sincerely, The Team at Global Car Care

- Global Car Care
5

Trustworthy

4.5

I first took my 2007 Chevy p.u. to Cascade Chevrolet. I paid them a lot of money to repair my air conditioning. They did not fix it even with two different attempts. I then took it to Global. End of problem.

5

Great customer service!

5

Thank you for taking a moment to show your support, Steve. If we can ever assist you with anything, don't hesitate to contact us. -Sincerely, The Team at Global Car Care

- Global Car Care
5

We had a fantastic experience at Global Auto! We found them incredibly accommodating when we ran into a pinch with needing an auto repair in a short amount of time. They had us bring our vehicle in the same day we called and fixed it, with an already impressively busy schedule. Thank you!