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Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

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1

Worst experience I have ever had. I went to get a full inspection of a car I was looking to buy and was told it would cost me $250-300. A high price but worth it to me if it meant I would know everything wrong with it. I drop it off at 8am and get told it will be done by noon. I show up at noon and they tell me it hasn't even been started on yet. Once the car is finally done they demand $590 something that was not agreed upon at all. Once they finally agreed upon giving me the report for the agreed price it turns out they didn't even do the full inspection and just did a regular inspection something that only cost $100(they lifted the car took pictures and popped the hood and did an obd scan). They didn't tell me anything I didn't already know and their response was we can't continue because it needs sensors replaced. Well if it needs sensors replaced and you don't want to test it with yours why are you trying to charge me for something you didn't do? I will be reporting this place to the Automotive Service Council and the Better Business Bureau if things are not made right.

5

We are so pleased with the service we received at Global Car Care of Wenatchee. They were on time with the appointment and one hour early for the repair! Excellent customer service at the front desk too! Fantastic shop to work with!!

We're happy to hear about your positive experience, Stevan! It's rewarding to know that you appreciated our team's commitment to excellent customer service and prompt repairs. We aim to make each visit to our shop remarkable. We look forward to serving you again. Global Car Care

- Global Car Care
5

Global Car Care has always provided excellent service for my Mercedes. Initially when I purchased my car I thought I would need to drive to a Seattle or Spokane Mercedes dealer for any service but I have total confidence that Global has experienced and knowledgeable service techs who are the equal of those found at Mercedes dealerships.

We're pleased to know that our team delivered the high-quality service we aim to provide all our customers, Tom. Your trust in our skilled service technicians is greatly valued. Customers like you make our job truly enjoyable. We are here to assist you. Global Car Care

- Global Car Care
4

Came to Global primarily because of a steering issue that they worked on last October with minimum mileage added. It turns out there was a faulty part. Good news is they had a warranty on the part so they will fully cover the part and labor to repair. I only had to wait fore part ordering and rescheduling.

We're pleased that our warranty coverage addressed your steering problem, tomchiwa. We understand that waiting for parts can be inconvenient, but we're delighted we could resolve everything for you. We look forward to serving your future car care needs. Global Car Care

- Global Car Care
5

Richard, we're grateful for your excellent rating! We are always here for any future needs. Global Car Care

- Global Car Care
5

What great service! I'm in from out of town so they squeezed me in.

We're glad we could help you during your visit! Our team consistently aims to support our customers, particularly in difficult times. Should you require our services when you're in town next, feel free to stop by. Global Car Care

- Global Car Care
5

Jose at Global Car Care was amazing. He went above and beyond to try to figure out what was wrong with our car! This is not the first time that Global has provided us with excellent customer service!!!

It's wonderful to learn about your satisfactory experience with Jose and our team, Nikki. Our aim is always to deliver outstanding service and exceed our customers' expectations. We look forward to serving your future car needs. Global Car Care

- Global Car Care
5

Great and timely service.

Thank you! It is always our pleasure serving you and Patty...

- Global Car Care
5

Good knowledge about my oil leak and repaired it the very next day. Happy with your service thanks.

It's great that you're satisfied with the oil leak repair, Greg! It's wonderful that our team was able to get you going quickly. We're are always happy to help when needed. Global Car Care

- Global Car Care
5

Global has for years, actually decades taken great care of me! I have always been received with smiles. I have never had to wait on them, even though they have waited for me. Global still fits me in. E-mail ‘s remind me to plan ahead for upcoming necessary device. When I reply, I get a personal message. I recommend Global Car Care for all foreign vehicle service.

It has been our pleasure serving you, Kerrie! We always enjoy providing you with prompt and effective service. We are here to continue serving your foreign vehicle needs in the years to come. Global Car Care

- Global Car Care