(509) 293-7385
Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

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5

I highly recommend Ethan! He is so uplifting, while still being honest and direct and I walked in trading, feeling amazing! There was zero errors during my Trading and not only did he give me awesome advice regarding my business, I felt so comfortable with him that by the end of my trade .I Traded with a token of $1,000 and i earn $10,700. thank you very much Ethan Payne Reach out to him, you will not regret it Email: [email protected] WhatsApp:+44 7862 075181

5

Very good. Quite pleased all the way around. Highly recommend.

5

Great place nice people

1

I tried to give them a chance 3 separate occasions but in addition to overpriced materials, the quality of service falls short every time. On three different occasions over the last year I experienced a consistent lack of communication and honestly, even basic customer service. One instance left me without a vehicle for over 48 hours because they "forget" to order a part on the day of service. The following day they failed again to follow-up, I had to keep calling, and still the parts were ordered late adding further to the delay. No compensation/discount or even an apology from the Service Manager. The woman who helped me was the only positive part of the experience but has since left the business. 2 weeks ago I called to make an oil change appointment. I asked Jeremy to add replacement wiper blades and 1 headlight that had burned out to my oil change appt. On the day of service, last week, they called to say everything was ready. I asked about the blades & light - it was "never noted" on my appt. Luckily, it was before noon so they were able to get those added! I guess it was a mistake on my part in calling out their forgetfulness because I was charged $75.34 for 2 wiper blades, $49.50 for 1 bulb AND they quoted me over $3,000 in additional work for unrelated and non-priority work to my vehicle! Again, no apology or compensation but I was asked if I'd give them a "4th shot?" Not kidding! Jose, the 'Service Manager' reached out to me via text asking how the service was. I sent him a text response, he didn't respond and still hasn't as of the day of this review. It's just not worth the it for time it takes to constantly follow-up, only to be ignored and then overcharged & inconvenienced.

We apologize for the mishaps, Lisha. It's unfortunate that we fell short of providing the quality service we aim for. We understand the frustration caused by the oversight with the wiper blades and headlight and the delayed part order and communication lapse. We also acknowledge the misunderstanding regarding the quoted additional work. We only intend to keep you informed about potential issues during our checks, though we realize it may have been overwhelming. Furthermore, we regret that our Service Manager, Jose, did not respond to your text. We will address this matter and emphasize the necessity of prompt communication. If you're uncertain about giving us another chance, we fully understand. We'd be grateful for an opportunity to rectify our mistakes and show you the high standard of service we try to deliver. Global Car Care

- Global Car Care
5

I came across Mr. Ethan Payne when he appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with his straight forward approach and the principles of his trading strategy. I invested $1000 with his company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mr. Ethan Payne made this possible, do well and reach out to him for a secure investment too. Contact him Via: Email: [email protected] WhatsApp:+44 7862 075181

2

I have taken both my cars for oils changes and service for a couple years now and have been happy. Last spring they told me I needed new ball joints for my Tacoma and gave me a quote. The price seemed high but I scheduled the work. A few months later I noticed some bad tire wear on the front tires. I took it back and they re did the alignment but would not replace the tires. A couple months later I brought it up when it was getting serviced and they replaced them. This last winter I had it in for service and they told me the ball joints where bad again and they would fix it under warranty since it was well under a year. It took two days to complete that work and they admitted they were having a struggle with it. A month later I saw bad wear on the front tires again so this time I took it to an alignment shop. He did an alignment and it was way out. He did an inspection and found loose bolts on one joint and the other was bad already. I give Global credit for trying very hard to do the right thing but I don’t believe they can get it done right.

We apologize for the issues you've faced with your Tacoma, Kyle. It's disappointing that despite our efforts, the ball joint and tire wear issues stayed. We appreciate our work and aim for complete customer satisfaction, but we recognize that we didn't meet this standard in your case. We're taking your feedback seriously to enhance our services. We hope to have a chance to regain your trust in the future. Global Car Care

- Global Car Care
5

We have been very happy to have a Global Car Care so convenient to us since moving to an area where we didn't know who to trust with our cars. It's challenging when relocating to a new area: trusting new-to-you medical practitioners, finding home repair persons, and knowing where to go for reliable automotive services. We have a 5-yo full size SUV, and a high-mileage 15-yo BMW sedan I want to keep driving. We found the place! Oil changes started us off at Global and since then we have gone on to have major services on our cars. We have found the friendly and helpful team to have thorough communication with us through the process of scheduling, intake, diagnostics, providing options, the actual servicing, and the close of the appointment. Prices are in line with our expectations, and we have not had any challenges arise through the work we've had done. Global Car Care has really been here for us. I hope this review is helpful to others - I feel lucky to have nailed this service provider down.

5

Jeremy and his staff were professional, timely and service oriented in their work. My family and I will be taking our vehicles to this business going forward.

5

Great customer service. Jeremy at the front desk was a great help and explained everything that was going to be happening to my vehicle. They got it in and out in one day.

We're glad that you had a good experience with us, Francisco! Jeremy, an important team member, was indeed happy to assist you. We continuously aim to offer efficient and thorough service for our customers. We look forward to serving you again in the future. Global Car Care

- Global Car Care
5

After months of searching for the source of a parasitic battery drain, the technicians at Global Car Care diagnosed the problem and solved the problem promptly. They have knowledgeable ACS certified staff, very personable. Highly recommend.