I called to simply get my oil and transmission fluid levels checked prior to an upcoming trip. A very slow leak in both had previously been diagnosed by Global, many months ago and hundreds of miles of driving ago, with the recommendation by Global that since it was a very slow leak that I simply watch the fluid levels and only get it repaired if the leak became noticeably worse. That is what I was trying to do, simply bring it by to quickly check to see if the fluid levels had dropped significantly over the last 6 months or so. Instead, I was told that I needed an appointment to do that and to bring it in at 9:00am the next day, which I did. I brought it in at 9:00 am to wait for it to get it quickly checked. After coming in with an appointment and waiting for the car for a while, I was asked to leave the car for the day so they could get to it. I explained that I had an appointment I needed to get to later in the morning and could not leave it all day. They then worked it in and for $110, which I paid, told me that the fluid levels were still where they needed to be and that I had a slow a slow leak in each, which we all already knew, and I was presented with an elaborate estimate of over $1,100 to fix them both and encouraged to get them both fixed. By my calculation, at the rate that they are currently leaking, if I don't fix them I will probably not need to add fluid to either one during the next two or three years. This is a study in how to turn a 5 or 10 minute fluid level check into a $1,200 unnecessary repair bill that is not in the customer's best interest. I have been a Global customer for many years and was always pleased with my service and could trust that any recommendations I was given were in my best interest, not just in the financial interest of Global. There has obviously been a recent, major change in the service department at Global. I am disappointed and now am reluctant to recommend that friends take their vehicles to Global for service.