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Customer Care Reminder Program

Customer Service Reminders

pouring-oil-into-crankcaseWe know that you want to take the best possible care of your vehicle to ensure its reliability and protect your investment. It is absolutely crucial that we tell you when your vehicle needs attention. When you get one of these reminders, just give us a call to review the items that may be needed. Here are examples of mail or e-mail reminders that you may receive from us:

Oil Change Reminders

If you choose Global Car Care to change your oil, we will send you a reminder mailer when you need it based on your specific driving habits AND the type of oil you use. At Global Car Care, we believe that you should change your oil every 3,000 miles if you use regular oil and every 5,000 miles if you use full synthetic. Many manufacturers are extending the recommended oil change intervals and we know this is not the best way to maintain your vehicle.

Scheduled Maintenance Reminders

Every vehicle has a schedule that needs to be followed to some degree. We will send you a reminder for all of the major intervals you need to be aware of. Again, just call us on the phone and we will discuss everything that may be done. We will determine together what needs to be done and set an appointment.

Technician Recommended Service Reminders

When you service your vehicle at Global Car Care, you may not want to do everything that we say should be done at that time. We will send you a note a month later just to remind you of the recommendations that were made and you can choose to have them done when you are ready.

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